Intercontinental Shanghai Jing' An By Ihg is a 5-star luxury hotel featuring a large indoor swimming pool and a full-service spa. It offers convenient access to cultural attractions and shopping areas. Guests can explore diverse dining options within the hotel.
Rooms & Amenities
The Intercontinental Shanghai Jing' An offers 424 air-conditioned rooms, each equipped with a 47-inch LCD TV, WiFi, and a Nespresso coffee machine. Bathrooms feature separate bathtubs and showers with rainfall showerheads, along with branded toiletries. Certain units provide exclusive Club Lounge access.
Dining Options
Dining at the hotel includes options like Jade for Cantonese and Shanghai dishes, Treasure Shabu for Japanese cuisine, and international fare at ECCO. There are also casual venues like the Breeze Garden and Avenue Bar for a more relaxed experience.
Leisure Facilities
Leisure facilities feature a well-equipped fitness center and a large indoor swimming pool. The spa offers a variety of treatments, including massages, to enhance guest relaxation and wellness.
Business Services
Business facilities include several meeting rooms and a dedicated business center. The hotel provides 24-hour reception and additional services such as laundry and concierge services.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Clean
Great location
Confusion at front desk
Room description clarity
8.8/10
Great
Rooms
8.9
Location
8.9
Service
8.6
Dining
7.9
Guest reviews
8.8/10
based on 20 reviews
8.9
8.9/10 based on 123 reviews
Eric
United Kingdom,
June
2024
8.2/10
Staying at the InterContinental in Shanghai was a delightful experience with spacious rooms offering an incredible view of the city. The toilets were very comfortable, adding to the luxury feel of the hotel. However, some initial confusion at check-in regarding room types was a slight downside.
Rooms
9.0
The rooms were spacious and well-appointed, living up to the luxury standards expected at an InterContinental hotel. The view of the city was breathtaking, and the Japanese toilets added a nice touch.
Service
7.0
The housekeeping staff were diligent and ensured a high level of cleanliness in the room, paying attention to details like the bedsheets and toilet cleanliness. However, there was some confusion at the front desk regarding room descriptions.
Location
9.0
The hotel's location near Shanghai Railway Station was excellent, making it convenient for transportation. The proximity to downtown and easy access to the train station were major highlights.
Dining
8.0
The dining experience was up to expectations, especially in the executive lounge which was superb. However, there was a slight oversight regarding the inclusion of continental breakfast in the club rate.
Facilities
8.0
The facilities at the hotel were top-notch, enhancing the overall stay experience. However, there was room for improvement in providing clearer descriptions and services at the front desk.
Clean
Confusion at front desk
Francis
United States of America,
May
2024
9.2/10
My stay at the hotel was truly fantastic. The rooms on the club level are fantastic, very large, and well-designed with great amenities. The well-served breakfast in the Clubroom was a delightful experience. The staff was extremely helpful and friendly, making my time in Shanghai even more enjoyable.
Rooms
10.0
The rooms on the club level are fantastic, very large, and well-designed. The suite I stayed in had great amenities.
Service
9.0
The staff was really helpful and friendly. They made sure my room was exactly like the pictures showed on the internet - clean and comfy. Even after I checked out, they were very helpful and patient.
Location
10.0
The location of the hotel is perfect, just in front of Shanghai railway station and easy to access the city metro and inter-city High-speed train. It's also in the center of the business area, making it convenient for both business and leisure travelers.
Dining
8.0
The dining experience was quite good, catering to all tastes. However, more variety in Western food would be a nice addition.
Facilities
9.0
The facilities at the hotel were top-notch, providing everything I needed for a comfortable stay.
Dave
United Kingdom,
May
2024
8.6/10
The hotel rooms were extremely comfortable, providing a lovely refuge from the busy atmosphere of Shanghai. While it wasn't noisy at all, some improvements could be made to ensure top-tier customer satisfaction.
Rooms
9.0
The rooms were amazing, so comfortable.
Service
9.0
The service was exceptionally good and very professional.
Location
8.0
The hotel is still a little further from downtown JingAn, but it overlooks the Shanghai Railway station, which is convenient for travelers.
Dining
8.0
The dining experience was excellent, although it needs to cater more to international guests.
Facilities
9.0
The facilities provided went above and beyond, offering room service, car hire, dry cleaning, and valet parking.
comfortable rooms
further from downtown
Alan
United Kingdom,
May
2024
9.2/10
I had a lovely stay at the hotel. The rooms were clean, comfortable, and had a great view overlooking the city. The service was friendly and very helpful in organizing my transport. The location was perfect, just in front of Shanghai railway station, providing easy access to various transportation options. The dining experience was awesome, catering to all tastes. The facilities were top-notch, offering everything I needed for a great stay.
Rooms
9.0
The rooms were well-maintained, with a separate shower and bath, offering a beautiful view of the city.
Service
9.0
The service was very helpful and attentive to my needs.
Location
10.0
The hotel's location is perfect, right in front of Shanghai railway station and in the center of the business area.
Dining
9.0
The dining experience was excellent, catering to all tastes, including a great Chinese breakfast option.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay.
Thomas
United Kingdom,
April
2024
7.6/10
My stay at the InterContinental Shanghai was a mix of highs and lows. The spacious and luxurious room was a definite highlight, but the service left something to be desired. The central location was perfect for exploring the city, although the overall traveler experience could use some improvement.
Rooms
9.0
The room was spacious and well-appointed with the luxury you would expect at an InterContinental hotel.
Service
6.0
The service could be more attentive and well-trained, especially at the front desk.
Location
8.0
The hotel's location in front of the Shanghai railway station was ideal for easy access to transportation and the business district.
Dining
7.0
The dining experience offered a good variety of Western and Chinese cuisine, although more options in occidental food would be appreciated.
Facilities
8.0
The hotel provides a range of facilities like room service, car hire, and tours/ticket assistance.
Kenneth
United Kingdom,
April
2024
9.2/10
The hotel's rooms are in excellent condition, very clean, spacious, and comfortable. The service provided was outstanding, with a friendly team ready to assist with various needs. The location is perfect for both business and leisure travelers, with convenient access to transportation hubs and attractions. The dining experience was great, offering a good selection for all tastes. The facilities are top-notch, providing a luxurious and comfortable stay.
Rooms
10.0
The rooms were amazing, so comfortable and large, with excellent bath and bed.
Service
9.0
The service was simply marvelous, the team was very friendly and had a good command of English.
Location
10.0
The location is perfect, just in front of Shanghai railway station and central to business areas.
Dining
8.0
The dining experience was lovely, with a good selection catering to everyone's needs.
Facilities
9.0
The facilities are well-maintained and luxurious, enhancing the overall stay experience.
Rachel
United Kingdom,
April
2024
9.0/10
I had a fantastic stay at the hotel. The Scenery room facing the Shanghai railway station was beautiful, quiet, and very comfortable. The rooms are extremely clean and well-equipped, and the stunning bathroom added a touch of luxury to my stay. However, the room upgrade was not available upon my arrival.
Rooms
9.0
The rooms are very clean and well-equipped, and the bathroom is stunning.
Service
9.0
The service was top-notch. The staff was polite and friendly, recommending a great restaurant for fine dining. They had a good command of English, and under the supervision of Leon, the handsome club manager, everything ran smoothly.
Location
10.0
The location is perfect, just in front of Shanghai railway station, making it easy to access the city metro, inter-city high-speed train, and other business areas. It's a fabulous spot for exploring the city.
Dining
8.0
The dining experience was good with a nice selection catering to everyone's needs. However, more variety in Western cuisine would enhance the overall experience.
Facilities
9.0
The hotel offers a range of excellent facilities, from room service to valet parking. Everything you need for a comfortable stay is at your fingertips.
Andy
United Kingdom,
March
2024
7.8/10
The Shanghai Intercontinental hotel offers a cozy and well-presented stay with fantastic club level rooms, though there is room for improvement in the overall experience. The service stands out for its outstanding and friendly staff, but the dining options and travel experience could be enhanced.
Rooms
8.0
The rooms at Intercontinental Shanghai were very well presented, cozy, and beautifully designed, especially on the club level. A great spot to relax and unwind.
Service
9.0
I must say, the service at this hotel is top-notch. The staff was not only friendly and helpful but efficient and full of smiles, making my stay truly delightful.
Location
7.0
The location of the Intercontinental in Shanghai is quite convenient, especially for travel links and accessing the train station. However, there's room for improvement in enhancing the overall travel experience.
Dining
7.0
The dining experience at the hotel was quite good, offering a variety of Western and Chinese cuisine options to cater to different tastes.
Facilities
8.0
The facilities at the hotel are very good, providing all the necessary amenities for a comfortable stay. However, there could be further enhancements to elevate the overall experience.
friendly staff
travel experience
Harry
United States of America,
March
2024
8.2/10
My stay at the hotel was a pleasant experience overall. The rooms were very clean and comfortable, but they certainly need to be updated. The staff provided exceptional service, with everyone from the housekeepers to the front desk going out of their way to assist. The location was perfect for access to transportation and business areas, being very close to the Shanghai Train Station. The dining experience was enjoyable with room for improvement in terms of variety. The facilities were satisfactory but could use some enhancements.
Rooms
7.0
The rooms were very clean and comfortable, but they certainly need updates and improvements. Accessibility might be a concern due to the layout on two floors.
Service
9.0
The service was simply marvelous, with the staff being very helpful and accommodating. They handled our family stay without any issues.
Location
10.0
The location was perfect, right next to the Shanghai Train Station and offering easy access to transportation and business areas.
Dining
8.0
The dining experience was lovely but could have more variety, especially in Western options.
Facilities
7.0
The facilities were adequate but could benefit from some enhancements.
Steve
United Kingdom,
February
2024
9.0/10
I had a wonderful stay at this hotel. The rooms were spacious and clean with an incredible view of the city. Upgrading to the 'Scenery room' was definitely worth it as it faced the Shanghai railway station. The service was excellent, with polite and friendly staff who even recommended a great restaurant for fine dining. The location was perfect, being next to the Shanghai railway station and within walking distance to many attractions. The dining experience, although varied and tasty, could use more Asian food options. Overall, a great value for money hotel with fantastic amenities.
Rooms
9.0
The rooms were spacious and clean with a great view of the city.
Service
9.0
The staff was polite, friendly, and helpful, arranging transport needs and offering recommendations.
Location
10.0
The hotel's location is ideal, right next to the Shanghai railway station and within walking distance to many attractions.
Dining
8.0
The dining options were varied and tasty, but could benefit from more Asian food choices.
Facilities
9.0
The hotel offers great facilities to enhance the stay.
John
United Kingdom,
February
2024
8.6/10
The hotel offers clean and luxurious rooms, providing a nice and comfortable stay. The service was outstanding, with accommodating and friendly staff. The location is convenient, not too far from the airport, although a bit serviced. The dining options are great, offering a variety of western and Chinese cuisine. Overall, a top-tier customer experience but with a slightly boring environment and tissue rolls concern.
Rooms
9.0
The rooms are nice and cozy.
Service
9.0
The service was lovely and kind, especially Thomas who provided outstanding assistance.
Location
8.0
The location is quite serviced and not too far from PVG airport.
Dining
8.0
The dining experience is great with plenty of choices for different cuisines.
Facilities
9.0
The facilities are top-notch.
Kelly
United Kingdom,
January
2024
8.6/10
The hotel has fantastic rooms on the club level, very spacious and well-designed. The service was friendly and helpful under the supervision of Leon, the handsome club manager. The location is perfect as it is walking distance from the train station and a short taxi drive away from nighttime outings. The dining experience was great, especially in the executive lounge. The facilities are top-notch, offering a luxurious stay.
Rooms
9.0
The rooms are fantastic on the club level, very large and well-designed.
Service
8.0
The service was friendly and helpful under the supervision of Leon, the handsome club manager.
Location
9.0
The location is perfect as it is walking distance from the train station and a short taxi drive away from nighttime outings.
Dining
8.0
The dining experience was great, especially in the executive lounge.
Facilities
9.0
The facilities are top-notch, offering a luxurious stay.
James
United Kingdom,
November
2023
7.8/10
I had a lovely stay at the hotel. The rooms were spacious and the bed was extremely comfortable with clean sheets, although there was a slightly strange smell. The upgrade to the 'Scenery room' facing the Shanghai railway station was a nice touch. The service was friendly and helpful, meeting all my needs during my stay in Shanghai. The location was convenient, being walking distance from the train station and not far from the city center and main attractions. The dining experience, although good, could have more variety, especially in Asian cuisine. Overall, a comfortable and enjoyable stay with some room for improvement in certain areas.
Rooms
8.0
The rooms were spacious and the bed was extremely comfortable with clean sheets, but there was a slightly strange smell.
Service
9.0
The service was friendly and helpful, meeting all my needs during my stay in Shanghai.
Location
8.0
The location was convenient, being walking distance from the train station and not far from the city center and main attractions.
Dining
7.0
The dining experience was good, but could have more variety, especially in Asian cuisine.
Facilities
7.0
The facilities were good, but could be improved with more dining variety.
clean
strange smell
Robert
United Kingdom,
August
2023
8.8/10
The hotel offers spacious and modern rooms that are both clean and very comfortable, with fantastic service from the friendly staff. Its location is excellent, close to key transportation hubs, but dining options could be more varied. The hotel facilities are top-notch, making the stay enjoyable.
Rooms
9.0
The rooms were big, clean, and very comfortable, ensuring a pleasant stay.
Service
9.0
The staff always goes the extra mile, providing excellent service throughout my stay.
Location
8.0
The hotel's location is very good, near the train station and shopping areas, making it convenient for travelers.
Dining
9.0
The dining experience was fantastic, offering a wide variety of both western and Chinese food options.
Facilities
9.0
The hotel facilities were excellent, providing all the necessary amenities for a comfortable stay.
Great location
Limited dining options
Frank
United States of America,
July
2023
8.8/10
I absolutely loved my stay at the hotel! The rooms were spacious, clean, and well-equipped, with a stunning bathroom and great amenities. The staff provided exceptional service, with a good command of English and helpful recommendations. The location was perfect, close to the train station and shopping areas. The dining experience was top-notch, with a good selection of foods to choose from. The facilities were fantastic, making my stay truly enjoyable.
Rooms
9.0
The suite I stayed in was fantastic, with comfortable and large rooms, a great shower, and a cozy bed. The view at the railway station added to the charm of the room.
Service
9.0
The staff was incredibly friendly, polite, and efficient, taking great care of me throughout my stay.
Location
9.0
The hotel's location was simply perfect, being very close to the train station and offering easy access to all major tourist spots in central Shanghai. Just be mindful of the busy times when workers leave to go home.
Dining
8.0
The dining experience exceeded my expectations, with a wide variety of delicious options to cater to everyone's needs. The Asian food selection was a highlight for me.
Facilities
9.0
The facilities at the hotel were excellent, offering everything I needed for a comfortable and convenient stay.
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